FAQ

 

HEALTH INSURANCE AND PRIVATE PATIENTS

Please bring your health fund card to your appointment as well as either card of cash for gap payment.

The rebate amount differs depending on your level of cover so we recommend you contact your health fund provider for specific information.

SIRA WORKCOVER/CTP PATIENTS

We simply require a referral from your GP or Nominated Treating Doctor( NTD) to commence physiotherapy. It is helpful to bring your claim details and date of injury.

As per SIRA guidelines, you are allowed up to 8 physiotherapy sessions (unless advised otherwise).

MEDICARE (CDM /EPC) REFERRALS

Chronic Disease Management Plans are specific referrals made by your GP and you have access of up to 5 Allied Health Sessions per  calendar year.

The best way of receiving your rebate is to bring your debit/savings card along with you to your appointment. You will need to know your PIN number.

NDIS CLIENTS

We have direct access to the portal so we will need your full name, date of birth and Client Number.

For the initial consultation, please bring your current NDIS Plan. We are approved providers for:

Improved Daily Living Skills - Individual Assessment, Therapy And/Or Training (includes Assistive Technology) Number: 15_048_0128_1_3.

At the conclusion of your initial consultation, a Service Agreement as per NDIS guidelines will be provided.